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How to Choose the Right Home Health Company After Surgery

Recovering from surgery can be physically and emotionally demanding.

Recovering from surgery can be physically and emotionally demanding. Having the right home health company on your side can make the transition from hospital to home safer, smoother, and more comfortable. Whether you're helping a loved one or planning your own recovery, knowing what to look for in a home health provider is key to ensuring quality care and peace of mind.

1. Understand the Services You Need

Not all home health agencies offer the same services. Some focus on basic nursing care, while others provide comprehensive services such as physical therapy, wound care, medication management, and even hospice support. Your doctor or hospital discharge planner can help you determine what kind of services you'll need based on your surgery and overall health.

According to Medicare.gov, home health care may include skilled nursing care, therapy services, and assistance with daily activities like bathing and dressing, but these must be medically necessary and prescribed by a doctor (Medicare.gov).

2. Verify Licensing and Accreditation

A reputable home health company should be licensed by the state and, ideally, accredited by a nationally recognized organization such as The Joint Commission or CHAP (Community Health Accreditation Partner). These accreditations confirm the agency meets high standards for care quality and safety.

You can verify licensing through your state’s health department or regulatory agency.

3. Check Medicare Ratings and Reviews

The Medicare Home Health Compare tool lets you view star ratings and patient satisfaction scores for agencies in your area. Look for agencies with high ratings in areas like timely care, managing pain and symptoms, and patient communication.

A 2024 survey from the Centers for Medicare & Medicaid Services (CMS) shows that agencies with high patient satisfaction scores are more likely to have strong communication practices and staff consistency (CMS.gov).

4. Ask About Staff Qualifications and Availability

Skilled nurses, licensed therapists, and certified aides are essential to high-quality home health care. Ask if the agency conducts background checks and what kind of training and credentials their staff have. Also, find out whether care is available 24/7 or during emergencies.

The National Association for Home Care & Hospice (NAHC) advises patients to look for agencies that offer a comprehensive team approach with reliable staffing (NAHC.org).

5. Evaluate Communication and Coordination

One of the most overlooked—yet critical—aspects of home health care is communication. Will the agency keep your doctors updated on your progress? Are they responsive to your questions and concerns?

Look for agencies that use secure digital communication tools and maintain regular contact with patients and caregivers.

6. Consider Specialized Post-Surgical Programs

Some agencies offer programs tailored to specific types of surgeries, such as joint replacements, cardiac surgeries, or wound care. These can be valuable if you require complex care or have a high risk of complications.

Why Canyon Home Care & Hospice Is a Trusted Choice

Canyon Home Care & Hospice stands out as a top-tier provider for patients transitioning home after surgery. With offices across Utah, Arizona, Idaho, Nevada, and Colorado, Canyon offers a wide range of home health services, from skilled nursing and therapy to post-operative care and medication management. Their interdisciplinary team focuses on personalized care plans and strong communication with both families and providers.

Canyon is known for:

  • Licensed, compassionate clinicians

  • 24/7 on-call nursing support

  • Specialized programs tailored to surgical recovery

  • Strong community partnerships with hospitals and senior living communities

Whether you're recovering from a hip replacement or cardiac surgery, Canyon Home Care & Hospice delivers the level of professionalism, attention, and empathy you deserve.

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